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SendMeMusic service promise

We care about our customers and the products we sell. We pride ourselves on our excellent customer service and super-fast delivery. We aim to dispatch items by the next business day if the goods are in stock.*   We are committed to offering the best possible range, including many rare and hard to find items. We offer expert product advice and recommendations and produce free, informative emails and catalogues as part of our service. We value your opinion and monitor feedback on a daily basis to help maintain quality levels and accurate product descriptions. We respect your privacy and are committed to protecting your security. We are always happy to hear your comments. If you have a concern or complaint we promise to address it quickly and courteously.

* This excludes London Orchestrations which are printed to order. Please allow 4 days for dispatch.

service promise