Payment

Payment is required before we can confirm and dispatch your order. Your card is charged as soon as you complete your order. We send confirmation of payment and despatch via email. A paper receipt including a returns label will be enclosed with your order.

Payment Cards Accepted

The SendMeMusic online store accepts the following credit and debit cards:
  • Visa
  • Visa Debit/Delta
  • Visa Electron
  • MasterCard
  • Maestro
  • American Express


Secure Online Payments

All card payments are processed securely by Sage Pay®, the UK's leading independent payment service provider. Sage Pay also process Paypal® transactions. All transactions are secure and PCI DSS compliant. SendMeMusic does not process or store your card details as a result.

Payment Security Checks

All card transactions undergo CV2, AVS and 3D Secure checks where applicable (Verfied by Visa and Mastercard SecureCode) . AVS stands for Address Verification Service and CV2 is the 3 or 4 digit security code found on most cards.

Secure Server

For added security the SendMeMusic server is SSL encrypted and certified by Global Sign®. As soon as you log in, the website address also changes to https//: indictating a secure connection to the servers. We also have an extended validation certificate which turns your browser address bar green when you log in to our website. This offers you the utmost security and verifies that our site is secure and our company information is genuine each time you log in.

PayPal

The SendMeMusic online store accepts payment by PayPal. You don't need a PayPal account to make a card payment via PayPal. You can use PayPal to make a one off card payment, and then choose to create an account later if you wish. You can also use Amex if you pay by PayPal. It is also possible to send payment to paypal(at)sendmemusic.com and then place your order by email.

Taxes

All our prices include UK sales tax (VAT) where applicable. For customers outside of the UK and EU countries, VAT will be automatically removed from item prices when you checkout before payment is made. VAT is not removed from delivery charges as the service occurs within the UK. Most of the products we sell (including books, play alongs, books and CDs and big band charts) are zero-rated for VAT, which means they carry no VAT. Products such as software, DVDs, accessories such as tuners, and individual CDs are vatable items. Prices for these items include VAT which is currently charged at 17.5%.

Currency

SendMeMusic is a UK-based company and all our prices are listed with the £ symbol in UK Pounds Sterling (GBP)

Company Details

If you experience any problems making a payment or any related queries please do not hesitate to contact us.
SendMeMusic Publications Ltd
2(b) Gleneagle Mews
London SW16 6AE
United Kingdom

Tel: +44 (0)20 8769 7725


Registered in England
Company no: 03917481
VAT Registraton no: GB 452 1430 85